Move-In Checklist

1. Set Up Your Resident Portal

​

After signing your lease, you should have received an email with instructions to log in and create your resident profile. If you don’t see it in your inbox, please check your spam folder. Access the resident portal here: Resident Portal. If you didn’t receive the login details or need assistance, contact Buildium at 888-414-1988 for prompt help.

​

2. Retrieve a Signed Copy of Your Lease

 

To download a copy of your lease, go to the “Documents” tab on the left side of the resident portal. Having a copy of your lease may be necessary for tasks like setting up utilities or forwarding your mail.

 

3. Pay First Month’s Rent

For a standard move-in, pay the full first month’s rent through the resident portal via bank transfer or credit card at least 7 days before your lease starts. For an expedited move-in, pay via cashier’s check 24 hours before your lease begins.

 

Note: If the rent is not received 7 days before your move-in date, it will be considered an expedited move-in and a $250 fee will apply.

4. Set Up Electricity

Create a new account or log in to Toledo Edison (Toledo Edison).

Electricity will need to be active on your lease start date.

For a standard move-in, you need to send your electric account numbers as a general inquiry task through the Resident Portal 7 days before your lease begins. For an expedited move-in, you will need to submit the information 24 hours before your lease begins.

Please note: if the electric account number is not received 7 days before your move-in date, the move-in will be changed to expedited and a $250 fee will be incurred.

5. Set Up Internet

Shop around for local internet providers to set up internet service. Here is a list of local internet providers:
Buckeye Broadband
Spectrum
Toast.net

6. Set Up Water (if applicable)

Create a new account or log in to Northwest Water & Sewer to set up your water service.

7. Set Up Trash Service (if applicable)

Contact Republic Trash to set up your new service.

8. Receive Lockbox Code

On your lease start date, you will receive an email with the lockbox code for the house key at noon. Check your spam folder if you don’t see it in your inbox.

9. Retrieve Mailbox Keys (if applicable)

If you don’t have mailbox keys when accessing the property, visit your local post office with your ID and a copy of your lease agreement to obtain the keys and find out the community mailbox location.

10. Complete Move-In Condition Form

Within 3 days of your move-in date, fill out and sign the Residential Lease Inventory and Condition Form. Download the form here: Move-In Condition Form. After completing it, upload the form as an attachment to a “General Inquiry” task in the resident portal. You will also receive a Calendly link to schedule a call with an Emerson team member to review the form, discuss the repair process, emergency contact number, and other important property details.

11. Know How to Submit Maintenance Requests

Be prepared BEFORE a maintenance emergency happens by keeping the 24/7 Emergency Maintenance number handy: 419-740-0370. To submit a maintenance request, please log in to your Buildium portal. All non-emergency requests will be reviewed within 24 hours.

12. Know How to Communicate With Guardian Property Mana

For any questions or concerns during your tenancy, simply submit a “General Inquiry” task through your Resident Portal with the details of your request for a team member to respond.

13. Receive Your Welcome Gift

Be on the lookout for a gift in the mail to show how excited we are to have you as our new resident! We hope the property gives you that "Home Sweet Home" feeling!